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Termini e Condizioni

Termini e Condizioni

“Ciao, Leggi il seguente documento: “Termini e disposizioni Condizioni di vendita Il nostro sito offre prodotti finalizzati al conseguimento del piacere sessuale, sensoriale e psicologico. Commerciamo articoli delle migliori marche e brand a livello internazionale. Tutti i prezzi includono l’IVA, escluse le spese di spedizione e gli sconti eventualmente applicati tramite codici promozionali. Ogni ordine è accompagnato da una ricevuta regolare. Il cliente può acquistare solo prodotti presenti nel catalogo elettronico di www.pleasuremarket.fun visualizzabile online. È possibile effettuare ordini secondo le seguenti modalità. Acquistare tramite ordine online è molto semplice, bastano pochi e semplici clic.


Il contratto di vendita stipulato tra www.pleasuremarket.fun ed il cliente deve intendersi concluso con l’accettazione, da parte del cliente, delle condizioni di vendita cliccando su Conferma Ordine sul modulo di acquisto. www.pleasuremarket.fun invierà un’email di Conferma Ordine al cliente come ricevuta dell’accettazione dell’ordine. Una volta completata la procedura di acquisto online, il cliente deve stampare o salvare una copia elettronica e conservare le presenti condizioni generali di vendita, nel rispetto di quanto previsto dal D.Lgs 206/05 (codice del consumo).


CONDIZIONI GENERALI DI VENDITA AL DETTAGLIO 

Le condizioni generali di vendita di seguito riportate riguardano l’acquisto di prodotti e servizi tramite mezzi elettronici ed è disciplinato dal D.Lgs. 6 settembre 2005 n. 206 (Codice del Consumo) in materia di vendite a distanza con i consumatori, e dal D.Lgs. 9 aprile 2003 n. 70 in materia di commercio elettronico. Il contratto di compravendita stipulato tra il Cliente e www.pleasuremarket.fun sarà disciplinato ed interpretato in conformità della Legge Italiana.

TITOLARITÀ DEL SITO
Il sito internet www.pleasuremarket.fun (di seguito Sito) appartiene alla DC Management & Consultancy sro ed è finalizzato alla vendita di prodotti online tramite rete internet sul sito www.pleasuremarket.fun 

ACCETTAZIONE DELLE CONDIZIONI GENERALI DI VENDITA 

Effettuando un ordine seguendo le varie modalità previste nel Sito, il Cliente dichiara di aver preso visione di tutte le indicazioni fornite durante i vari passaggi obbligatori e necessari per la procedura d’acquisto e di accettare integralmente le condizioni generali di vendita e di pagamento di seguito trascritte nonché le specifiche caratteristiche del prodotto oggetto dell’acquisto e ciò al fine di soddisfare integralmente la condizione di cui agli art. 4, 5, 52 e 53 D.Lgs. n° 206/2005.

  1. Le presenti condizioni generali di vendita, unitamente alle condizioni riguardanti le modalità di consegna e di pagamento dei beni acquistati, costituiscono parte integrante del contratto di compravendita concluso tra il Cliente e www.pleasuremarket.fun Pertanto www.pleasuremarket.fun invita a leggere con attenzione le presenti condizioni generali di vendita, a stamparle o, comunque, a conservarne una copia.
  2. È fatto severo divieto all’acquirente di inserire dati falsi o di terze persone nella procedura di registrazione necessaria ad attivare nei suoi confronti l’iter per l’esecuzione del presente contratto. www.pleasuremarket.fun si riserva di perseguire legalmente ogni violazione ed abuso al fine di tutelare gli stessi utenti.

B. MODALITÀ D’ACQUISTO – ACCETTAZIONE DELL’ORDINE 1. Il Cliente può acquistare i prodotti presenti sul sito raggiungibile all’indirizzo www.pleasuremarket.fun come descritti nelle relative schede informative.

  1. Al momento dell’acquisto, il Cliente ha la possibilità di scegliere la modalità di consegna e di pagamento del prodotto che preferisce. L’accettazione dell’ordine da parte di www.pleasuremarket.fun è confermata mediante l’invio di una e-mail e/o di un SMS al numero indicato nel relativo ordine e/o all’indirizzo di posta elettronica comunicata dal Cliente al momento della registrazione al Sito. www.pleasuremarket.fun si riserva la facoltà, a suo insindacabile giudizio, di non evadere l’ordine qualora il cliente non rispetti i termini e condizioni.
  2. Il Cliente si impegna a verificare la correttezza dei dati presenti nella mail di conferma ordine e a segnalare tempestivamente a www.pleasuremarket.fun eventuali errori o omissioni. La mail di conferma ordine contiene i seguenti dati: Numero e data dell’ordine, Prodotto/i, quantità, prezzo, Tipologia di pagamento scelta, Costo del Trasporto, Importo totale ordine, Indirizzo email

C. PREZZI Tutti i prezzi indicati sul sito sono da intendersi prezzi al pubblico e, quindi, IVA INCLUSA (22%). I prezzi dei prodotti possono variare senza alcun preavviso e saranno validi al momento dell’acquisto.
D. PAGAMENTI Il pagamento dei prodotti acquistati e delle relative spese di spedizione dovrà essere effettuato dal Cliente all’atto della conclusione dell’ordine, mediante l’utilizzo di una delle seguenti modalità: PAGAMENTO CON CARTA DI CREDITO: circuito Visa, MasterCard, PostePay, carte prepagate sempre del circuito VISA. In caso di pagamento mediante Carta di Credito, le informazioni finanziarie (numero carta, data di scadenza, ecc.) verranno automaticamente gestite dal Server Sicuro di IwSmile/Paypal, senza che www.pleasuremarket.fun o terzi possano in alcun modo avere accesso.

PAGAMENTO

  1. Si può pagare tramite bonifico bancario o PayPal.
  2. Le coordinate bancarie per il bonifico verranno comunicate via email e/o SMS dopo aver effettuato l’ordine.
  3. Il bonifico bancario va effettuato prima della spedizione della merce. Nel caso in cui il pagamento non sia eseguito entro i 7 giorni lavorativi successivi all’invio delle coordinate bancarie, l’ordine verrà automaticamente annullato.
  4. Il pagamento con PayPal consente di effettuare transazioni in modo sicuro direttamente nella pagina di checkout. Basta selezionare la modalità PayPal dalla lista dei metodi di pagamento, effettuare il login con le credenziali PayPal e completare l’ordine.

SPEDIZIONE E CONSEGNA

  1. La spedizione dei beni acquistati seguirà l’ordine delle richieste.
  2. I beni saranno spediti tramite il corriere espresso in tutta Italia e nei Paesi indicati. Il corriere rispetterà i tempi standard stabiliti per la consegna.

DIRITTO DI RECESSO

  1. Ai sensi e nei limiti dell’art. 64 e seguenti del D. Lgs. N. 206/2005, il Cliente consumatore ha il diritto di recedere dal contratto d’acquisto entro e non oltre 14 giorni lavorativi dal ricevimento della merce.
  2. Per esercitare tale diritto, il Cliente può compilare il modulo RMA disponibile sul sito pleasuremarket.fun. La procedura genererà un codice (RMA) che dovrà essere indicato insieme ai dati di spedizione all’esterno del pacco.

RIMBORSI

  1. Qualora il Cliente desideri restituire, totalmente o parzialmente, la merce, avrà diritto al rimborso del prezzo pagato per il prodotto acquistato.
  2. Le spese di spedizione saranno a carico del Cliente. Il rimborso, al netto delle spese di spedizione, avverrà entro 30 giorni a seconda della modalità di pagamento scelta al momento dell’acquisto.

CAMBIO MERCE

  1. Il Cliente può richiedere il cambio della merce entro e non oltre 14 giorni lavorativi dalla ricezione.
  2. Il cambio può avvenire per motivi come merce difettosa, cambio di taglia, errore nell’acquisto o desiderio di sostituire l’articolo con un altro.

NORMATIVA APPLICABILE AL CONTRATTO

  1. Per quanto non espressamente previsto nelle presenti condizioni di vendita, si applica la legge italiana vigente in materia.

RECLAMI E GARANZIE

  1. I prodotti acquistati sono soggetti alla disciplina di cui al D. L. 2.2.2002 n. 24 sui contratti di vendita e sulle garanzie concernenti i beni di consumo.
  2. I prodotti su pleasuremarket.fun sono coperti dalla garanzia legale di due anni del venditore prevista dal Codice del Consumo.

LIMITAZIONI DI RESPONSABILITÀ

  1. Pleasuremarket.fun non sarà ritenuto responsabile per la perdita o i danni subiti dal Cliente a causa di ritardi, rallentamenti e interruzioni del servizio di commercio elettronico, o dei ritardi nell’esecuzione dell’ordine.

PRIVACY

  1. I dati personali comunicati durante l’ordine sono raccolti e trattati nel rispetto delle normative sulla privacy.
  2. Pleasuremarket.fun garantisce il rispetto della normativa in materia di trattamento dei dati personali.

MODIFICHE ALLE CONDIZIONI GENERALI DI VENDITA

  1. Le condizioni potranno essere modificate secondo norma di legge senza preavviso e avranno validità dalla data di pubblicazione nel sito pleasuremarket.fun.                                                                                                                                                                                                                                                                                                                                                                                             English version:                                                                                                                                                                                                       Welcome to Pleasure Market and our website, and shop at www.pleasuremarket.fun. These Terms and Conditions (these “Terms”) (together with the documents referred to on it) tell you the terms and conditions on which we sell you our sex toys, lingerie, clothing, and other adult merchandise, as shown on our website (Products).

     

    Please read these Terms carefully before ordering any Products. Please understand that by ordering any of our Products, you agree to be bound by these Terms and that if you refuse to accept these Terms, you will not be able to order any Products from us.

     

    1. ABOUT US
      1. We are DC Management & Consultancy s.r.o. of Vojtěšská 211/6110 00 Nové Město, Czech Republic (“Pleasure Market”, “we”, “us”, “our”).
      2. We operate the website and shop at www.pleasuremarket.fun (our “website”).
      3. To contact us, please use our Contact Form.
      4. These Terms were last updated on Friday, 25th of October, 2024.
      5. The following also apply to these Terms and form an integral part of these Terms:
        1. 1.5.1.our Privacy Policy;
        2. 1.5.2.our Cookie Policy; 
        3. 1.5.3.our Refund, Shipping, Delivery and Cancellation Policy (below); and
        4. 1.5.4.our Terms of Use (below).

     

    1. ELIGIBILITY

    By placing an order through our website, you warrant that:

      1. you are legally capable of entering into binding contracts; and
      2. you are at least 18 years old.

     

    1. HOW THE CONTRACT IS FORMED 
      1. Your order constitutes an offer to us to buy a Product. 
      2. After placing an order, you will receive an email from us acknowledging that we have received your order (“Order”). This does not mean that your Order has been accepted. 
      3. All orders are subject to acceptance by us. 
      4. The contract between us (“Contract”) will only be formed when we dispatch the Product.

     

    1. WHEN ORDERS ARE NOT ACCEPTED
      1. While we do our best to always accept Orders, we can refuse an Order if: 
        1. 4.1.1.you provide us with incomplete, incorrect or fraudulent information regarding your identity, age, payment details, billing information, and shipping address; 
        2. 4.1.2.we discover that there was an error on our website relating to the Products you ordered, such as an incorrect price or description, or the Products are out of stock or no longer available.
      2. If we cannot accept your Order we will contact you and refund you any money you have already paid for such Products.
      3. Except we are required by law, we will not be liable to you, or any other person, for any loss, damage, cost, or expense suffered as a direct or indirect result of the unavailability of any Products at any time, whether in contract, negligence, or any other tort, equity, restitution, strict liability, under statute, or otherwise.

     

    1. PRODUCTS DESCRIPTIONS 
      1. We do our best to ensure that the information about our Products is accurate and up to date. However, we do not guarantee that there will be no errors in the description and/or pricing of the Products, or that Products will always be available if you wish to place an Order.
      2. We also reserve the right to modify the information about the Products including their prices, descriptions, and availability. However, such changes will not affect Orders accepted by us.
      3. Except we are required by law, we will not be liable to you, or any other person, for any loss, damage, cost, or expense suffered as a direct or indirect result of the inaccuracy of any Product description, whether in contract, negligence, or any other tort, equity, restitution, strict liability, under statute or otherwise.

     

    1. PRICE AND PAYMENT
      1. The price of the Products and our delivery charges will be as quoted on our website, except in cases of obvious error.
      2. Product prices and delivery charges are liable to change at any time, but changes will not affect already dispatched Orders.
      3. We are under no obligation to provide the Product to you at the incorrect lower price, even after we have dispatched the Product, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error.
      4. All payments shall be made by using the payment methods specified by us from time to time. You acknowledge and agree that you are subject to the applicable user agreement of any third party payment methods. We shall not be liable for any failure, disruption or error in connection with your chosen payment method. We reserve the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
      5. We must receive payment in full no later than the day on which such payment is required to be paid in immediately available and freely transferable funds, without any restriction, condition, withholding, deduction, set-off or counterclaim whatsoever. 

     

    1. CHARGEBACK

    You agree to contact us prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any transaction. If you make a card payment through our website and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined at our sole discretion), whether fraudulently or otherwise, then we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and/or pursue legal action as the case may be.

     

    1. CANCELLATION
      1. We reserve the right to cancel, at any time before delivery and for whatever reason, any Order that we have previously accepted, such as if there is an event beyond our control or we are unable to supply the Products.
      2. If we cancel your Order we will contact you and refund you any money you have already paid for such Products.
      3. Except we are required by law, we will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence, or any other tort, equity, restitution, strict liability, under statute, or otherwise.

     

    1. RIGHT TO CANCEL
      1. Under the Czech Republic’s and the EU’s consumer rights laws, consumer buyers have a cooling-off period of 14 “working days” during which you are entitled to cancel your purchase if, for any reason, you decide you no longer want the item from the date the contract is concluded (i.e., the date we send our Order Confirmation email). We will respond to all requests within 5 working days.
      2. In order to rely on your right to cancel, you must return your Products within 14 days of Purchase, the Products must be:
        1. 9.2.1.returned as new (in their original packaging, in a re-sellable condition, complete and as purchased);
        2. 9.2.2.accompanied by a valid proof of purchase; and 
        3. 9.2.3.returned to us within 14 days of purchase. 
      3. To initiate a return, please simply contact us. 

     

    1. DAMAGED OR DEFECTIVE PRODUCTS
      1. If you have received a damaged or defective Product, please contact us within 7 days of delivery and attach pictures of the damaged item so that the damage can be checked.
      2. Please do not dispose of the item until you have heard back from us. No complaint can be considered unless clear proof can be given that the Product(s) are faulty or damaged. 
      3. We will respond to all complaints within 5 working days.

     

    1. RISK AND TITLE
      1. The Products will be at your risk from the time of delivery.
      2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

     

    1. SPECIAL OFFERS, DISCOUNTS AND PROMOTIONS
      1. We reserve the right to change, limit, or terminate any special offers, discounts, and promotions at any time without notice.
      2. All special offers, discounts, and promotions are subject to availability and may require you to accept additional terms and conditions which are hereby expressly incorporated into these Terms.
      3. We reserve the right to limit certain special offers, discounts, and promotions to one order per customer as defined by their email address and/or credit card address and/or delivery address.

     

    1. OUR RIGHT TO VARY THESE TERMS 

    We reserve the right to revise these Terms at any time. Whenever we revise these Terms, we will keep you informed and give you notice of this by stating that these Terms have been amended and amending the relevant date at the top of this page. 

     

    1. WARRANTY
      1. We warrant to you that any Product purchased from us through our website will, on delivery and for the following 3 months, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.
      2. We will at our option, replace or refund the price of Products which you notify us are defective.
      3. This warranty shall not apply to defects caused by misuse, neglect, accident, improper storage, installation, or handling, frost damage, repair, or alteration not carried out or authorised by us.

     

    1. OUR LIABILITY
      1. If we fail to comply with these Terms, we are responsible for the loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract. 
      2. We only supply the Products for domestic and private use. You agree not to use the product for any commercial or business for resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
      3. We do not in any way exclude or limit our liability for: 
        1. 15.3.1.death or personal injury caused by our negligence; 
        2. 15.3.2.any breach of the legal terms to title and quiet possession; 
        3. 15.3.3.any breach of the legal terms to satisfactory quality, fitness for purpose and description; and 
        4. 15.3.4.any breach of the legal terms to defective products.

     

    1. COMMUNICATIONS BETWEEN US 
      1. When we refer, in these Terms, to “in writing”, this will include email. 
      2. If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by email. We will confirm receipt of this by contacting you in writing, normally by email. 
      3. If we have to contact you or give you notice in writing, we will do so by email to the address you provide to us in your Order. 
      4. Please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, or 24 (twenty-four) hours after an email is sent. 
      5. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped, and placed in the post, and, in the case of an email, that such email was sent to the specified email address of the addressee. 

     

    1. EVENTS OUTSIDE OUR CONTROL
      1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
      2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
        1. 17.2.1.strikes, lock-outs or other industrial action;
        2. 17.2.2.civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
        3. 17.2.3.fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
        4. 17.2.4.impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
        5. 17.2.5.impossibility of the use of public or private telecommunications networks; and
        6. 17.2.6.the acts, decrees, legislation, regulations, or restrictions of any government.
      3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

     

    1. OTHER IMPORTANT TERMS 
      1. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens. 
      2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. 
      3. This contract is between you and us. No other person shall have any rights to enforce any of its terms. 
      4. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. 
      5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. 
      6. No joint venture, partnership, agency, or employment relationship has arisen by reason of these Terms.
      7. These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.
      8. Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect. 
      9. These terms and conditions and the relationship between you and us shall be governed by and construed in accordance with the law of the Czech Republic. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of Prague.

     

    1. SHIPPING, REFUNDS AND RETURNS POLICY
      1. This policy applies to all purchases you make from our website. It is your responsibility to read this policy. 
      2. By placing an order for any of our products, you represent that you have read this policy and that you agree to and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, please do not place an order with us.

     

    1. DELIVERY 

    All orders will be processed and shipped as soon as possible. Once we have handed your order over to our courier, you will receive a shipping confirmation by email. Orders placed on a Saturday, Sunday, or public holiday will not be dispatched until the next working day. 

     

    1. DELAYS

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We do not ship on Saturday, Sunday, or local/public holidays.

     

    1. IMPORT DUTIES AND TAXES
      1. If you order goods on our website, additional import duties and taxes may apply and will be charged once the order reaches the specified destination. Any additional charges for customs clearance should be borne by you. We have no control over these charges and cannot predict what they will be. If these charges are not paid, your order may be returned to us, and we will not be able to refund the shipping charges.
      2. There may also be charges for returning your order, which will be deducted from any refund amount. In certain situations, your order may be destroyed by customs if duties and taxes are not paid. In this case, we will not be able to refund the product or shipping charges for these reasons.
      3. Please note that there may be restrictions on shipping to you in relation to certain items and order value. You may also be required to provide certain documentation to clear your order when it arrives in your destination country. This may vary from country to country, and we encourage you to check with your local customs office for further information before placing your order. We cannot refund any shipping costs if your order is returned for any of these reasons.

     

    1. RISK OF LOSS

    All items purchased are delivered under a shipping contract with our courier. This means that the risk of loss and title for these items passes to you upon delivery of your order to our courier. If you have not received your order within 25 working days of the dispatch date, please contact us. We ask that you contact us as soon as possible and within 45 days of placing your order. If you contact us outside of this time frame, we will not be able to track your order or issue a refund.

     

    1. MY DELIVERY IS DAMAGED; WHAT CAN I DO?

    If you have received a damaged item, please email us within 7 days of delivery and include pictures of the damaged item so that the damage can be verified. Please do not dispose of the item until you have heard back from us. A claim can only be considered if it can be clearly shown that the item(s) are faulty or damaged.

     

    1. CHANGES AND ORDERS PLACED IN ERROR

    If you have placed an order in error or you have made a mistake when placing the order, you must contact our customer service team as soon as possible within one hour of placing the order so that we can amend or cancel the order before it is dispatched. If your order has already been dispatched, we cannot amend or cancel the order until you have returned it to us. 

     

    1. CHANGE OF ADDRESS

    We cannot change or update a shipping address once an order has been shipped. Please check your shipping details before submitting your order and email us before your order is dispatched if you wish to change your address.

     

    1. REFUSE DELIVERY

    If you have refused delivery or plan to refuse delivery of your order because you wish to cancel it, please contact us. 

     

    1. ORDERS RETURNED TO US

    If your order is returned to us due to multiple failed delivery attempts, non-collection, or an insufficient/wrong address, we cannot refund any delivery charges.

     

    1. RETURNS

    Before requesting or arranging a return, please read the following information carefully. You can return any delivered products you have purchased for any reason within 14 days of delivery. To do so, you should notify us in writing using our Contact Form or post within 5 working days of delivery. If you are returning a product for any reason, other than damaged products, you should pay the cost of returning the product(s) to us. 

     

    1. WHAT IS YOUR RETURNS AND REFUNDS POLICY?

    You can return unused products within 14 days of delivery by contacting us or raising a return request online.

    The products must be in their original condition and include all labels. 

    The products should be securely packaged, not necessarily in their original packaging.

    For health and hygiene concerns, refunds are not accepted for lingerie and underwear.

     

    1. HOW TO RETURN

    Please ensure that returned products are well packed to avoid damage or loss of parts during transit and ship them to the address shown below. Refunds may be reduced for returned products that can no longer be sold as new because they have been opened, damaged, or show signs of wear and tear. 

    For returned products worth more than €50, it is advisable to use a trackable shipping service or take out shipping insurance. We cannot guarantee that we will receive your returned product.

     

    1. REFUNDS

    Refunds will be made to the same payment method used for the purchase. Refunds will be processed within 14 days and made to the payment method used at the time of purchase. For currency conversions, refunds will be made in the currency in which you paid for the order. We accept no responsibility for any loss or gain arising from changes in exchange rates between the time of order and the time of refund.

     

    1. LATE OR MISSING REFUNDS

    If you have not received a refund within 14 days of us notifying you that your refund has been issued, please double check your bank account and contact your bank or credit card company. If you have done all this and still have not received your refund, please contact us.

     

    1. HOW DO WE MAKE CHANGES TO THIS POLICY?

    We may change our Shipping, Refunds and Returns Policy from time to time. When we change our Shipping, Refunds and Returns Policy, we will publish the updated policy on our website. Please check this Shipping, Refunds and Returns Policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the new Shipping, Refunds and Returns Policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our Shipping, Refunds and Returns Policy and may request that you agree to these changes.

     

    1. TERMS OF USE
      1. By using this website you are deemed to accept the following Terms (“this website” means the whole or any part of the web pages located at www.pleasuremarket.fun, and include the layout of this website; individual elements of this website’s design; underlying code elements of the website; or text, sounds, graphics, animated elements, or any other content of this website) operated by Pleasure Market.
      2. As you browse through this website, you may access other websites that are subject to different Terms. When using these other sites, you will be bound by the Terms posted on those websites.
      3. Pleasure Market may change these Terms at any time without notice. Any amendment will be effective immediately. Your use of this website after any amendment constitutes an agreement by you to comply with and be bound by the amended Terms. Accordingly, you should read these terms from time to time for changes.

     

    1. USER RIGHTS AND INTELLECTUAL PROPERTY RIGHTS
      1. This website is our copyright property. All rights are reserved.
      2. You are provided with access to it only for your personal and non-commercial use. Other than for these permitted purposes, and for the purposes of and subject to the conditions prescribed under statutes that apply in your location, you may not, in any form or by any means:
        1. 2.2.1.adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or
        2. 2.2.2.commercialize any information or services obtained from any part of this website;
        3. 2.2.3.without our written permission.
      3. All rights in this website and the content on this website, including copyright, design rights, source codes, and any other intellectual property rights in any of the foregoing, are reserved to Pleasure Market and/or their content and technology providers.
      4. All trade names, service marks, and other product and service names and logos displayed on the website are proprietary to their respective owners and are protected by applicable copyright laws. 
      5. Nothing contained on the website should be construed as granting any license or right of use of any other person’s or entity’s intellectual property which is displayed on this website without their express permission.
      6. You may not remove, change, or obscure the Pleasure Market logo or any notices of proprietary rights on any content of this website.

     

    1. LINKS
      1. This website may contain links to other websites solely for your convenience only and may not remain current or be maintained. Pleasure Market does not endorse, recommend, or approve of any information, products, or services referred to on such linked sites and assumes no responsibility for the contents of any other website to which this website offers links.
      2. You may not link the homepage or any other parts of this website without prior written consent from Pleasure Market.
      3. Your use of any link to a linked website is entirely at your own risk.
      4. Unless stated otherwise on this website, Pleasure Market has:
        1. 3.4.1.no relationship with the owners or operators of those linked website; and
        2. 3.4.2.no control over or rights in those linked websites.

     

    1. DISCLAIMER
      1. The content on this website is provided by Pleasure Market in good faith on an “as is” basis.
      2. Pleasure Market makes no representations about the suitability, reliability, timeliness, comprehensiveness, and accuracy of the information, services, and other content contained on this website. Pleasure Market may, from time to time, change or add to this website without notice. However, we do not undertake to keep this website updated. Pleasure Market is not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.
      3. Pleasure Market cannot guarantee that the content and the provision of the content of this website will always be correct or fault, error and virus free. Pleasure Market does not accept liability for incorrect content or errors and omissions in this website or its content (whether of legal, typographical, technical, or other nature) but endeavors to correct them as quickly as practicable. Pleasure Market will not be liable for any interference with or damage to your computer systems that may occur in connection with use of this website or a linked website, or for any data lost or any equipment or software replaced by you as a result of you using this website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems.
      4. To the extent permitted by applicable law, all representations, warranties, and other terms are excluded.
      5. This general disclaimer is not restricted or modified by any specific warnings and disclaimers elsewhere on this website.

     

    1. PROHIBITED USES
      1. You may use our website only for lawful purposes. You may not use our website:
        1. 5.1.1.in any way that breaches any applicable local or international laws or regulations;
        2. 5.1.2.in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
        3. 5.1.3.to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing Terms as amended from time to time; and
        4. 5.1.4.to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
      2. You also agree:
        1. 5.2.1.not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of our Terms; and
        2. 5.2.2.not to access without authority, interfere with, damage, or disrupt:
          1. 5.2.2.1.any part of our website;
          2. 5.2.2.2.any equipment or network on which our website is stored; 
          3. 5.2.2.3.any software used in the provision of our website; or 
          4. 5.2.2.4.any equipment, network, or software owned or used by any third party.

     

    1. LIMITATION OF LIABILITY
      1. We are not liable for the completeness, accuracy, or correctness of any information uploaded on our website and any related content. You expressly agree that your use of our website is at your sole risk. 
      2. You agree not to use the services, our website, and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the services, our website, or any other website or software) for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss or corruption of data or information; loss of business opportunity, goodwill, or reputation; or any other indirect or consequential loss or damage.
      3. Nothing in these Terms shall limit or exclude our liability for: death or personal injury resulting from our negligence; fraud; and/or any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.
      4. These Terms set out the full extent of our obligations and liabilities in respect of the supply of the services and our website. Except as expressly stated in these terms, there are no conditions, warranties, representations, or other terms, express or implied, that are binding on us. Any condition, warranty, representation, or other term concerning the supply of the services and our website which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law, or otherwise, is excluded to the fullest extent permitted by law.