Cookie & Privacy Policy

Cookie e Privacy Policy

La presente Cookie e Privacy Policy regola il trattamento dei dati personali degli utenti che navigano sul sito web “Pleasure Market”, gestito da DC Management & Consultancy s.r.o., con sede legale in IČO 177 48 810, di seguito denominato “Pleasure Market”.

1. Raccolta dei dati personali

Pleasure Market raccoglie e tratta i dati personali degli utenti in conformità alla normativa vigente in materia di protezione dei dati personali, inclusa la General Data Protection Regulation (GDPR).

I dati personali degli utenti potrebbero essere raccolti durante la navigazione sul sito web, tramite l’uso di cookie o attraverso l’invio volontario da parte dell’utente tramite moduli di contatto o registrazione.

2. Utilizzo dei cookie

I cookie sono piccoli file di testo memorizzati sul dispositivo dell’utente che visitano il sito web. Pleasure Market utilizza i cookie per migliorare l’esperienza di navigazione degli utenti, personalizzare i contenuti, analizzare il traffico sul sito e per scopi di marketing.

Gli utenti possono gestire le impostazioni dei cookie attraverso le opzioni del proprio browser. Tuttavia, disabilitando i cookie potrebbe compromettere alcune funzionalità del sito web.

3. Trattamento dei dati personali

I dati personali forniti dagli utenti verranno trattati in conformità con le finalità per le quali sono stati forniti, inclusa la gestione degli ordini, la comunicazione con gli utenti, l’invio di informazioni commerciali e il miglioramento dei servizi offerti da Pleasure Market.

I dati personali degli utenti non saranno ceduti a terzi senza il loro consenso, salvo quanto richiesto dalla legge o da disposizioni normative.

4. Sicurezza dei dati

Pleasure Market adotta misure tecniche e organizzative adeguate per garantire la sicurezza dei dati personali degli utenti e proteggerli da accessi non autorizzati, perdite o manipolazioni.

5. Diritti degli utenti

Gli utenti hanno il diritto di accedere, rettificare, cancellare o limitare il trattamento dei propri dati personali, nonché di opporsi al loro trattamento per motivi legittimi. Gli utenti possono esercitare tali diritti contattando Pleasure Market tramite i canali indicati di seguito.

6. Modifiche alla Cookie e Privacy Policy

Pleasure Market si riserva il diritto di modificare la presente Cookie e Privacy Policy in qualsiasi momento. Le modifiche apportate verranno pubblicate sul sito web e saranno immediatamente efficaci dalla data della pubblicazione.

7. Contatti

Per qualsiasi domanda, richiesta o reclamo riguardante la presente Cookie e Privacy Policy o il trattamento dei dati personali da parte di Pleasure Market, gli utenti possono contattarci all’indirizzo email: info@pleasuremarket.com.

English version:

Cookie Policy

Welcome to Pleasure Market! This Cookie Policy applies to our use of cookies and other similar technologies on our website and shop at www.pleasuremarket.fun. The purpose of this policy is to provide you with information about what cookies are and how they work. It also explains what cookies we use, what they do, and how you can control what cookies we use when you visit our website. 

WHO IS THE DATA CONTROLLER?

A “data controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. In this sense, DC Management & Consultancy s.r.o. of Vojtěšská 211/6110 00 Nové Město, Czech Republic (“Pleasure Market”, “we”, “us”, “our”) is the data controller. If you have any questions about cookies or about data protection at Pleasure Market in general, you can reach us using our Contact Form.

WHY DO WE HAVE A COOKIE POLICY?

In accordance with the Czech Republic’s Act No. 480/2004 Coll., on Certain Information Society Services (“ECA”) the Act No. 127/2005 Coll. on Electronic Communications (“Electronic Communications Act”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we need to inform you about the cookies we use and obtain your consent when using certain types of cookies, namely functional, performance, analytics, and advertising cookies.

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, smartphone, electronic device which accesses the internet) when you visit a website. Cookies can be useful because they allow a website to recognise a user’s device, preferences and generally help to improve your online experience.

WHAT TYPES OF COOKIES DO WE USE?

There are three types of cookies that we use: necessary cookies, analytics cookies, and marketing cookies. These cookies perform different functions, as explained below.

• Necessary Cookies

Necessary cookies are essential in order to provide you with the services you request on our website and in order that we can comply with legal obligations. We do not need to ask for your consent in order to use these cookies as without them we would not be able to provide the services requested by you. These are always active on the website. 

• Analytics Cookies

Analytics cookies collect information about things like how many people visit our website, what parts of the website people look at, and how many new visitors we have to the website. These cookies help us to monitor how effective our website is and to improve it, tailoring it to our visitors. Analytics cookies are only used if you consent to it in our Cookie Consent Tool.

CONSENT

Necessary Cookies will always be active on your device, but we ask for your consent to place Analytics Cookies and other similar technologies on your device. If at any time you want to change your cookie settings, including withdrawing your consent to this processing, we would encourage you to do this via the links below. You may need to refresh the page before the changes to the settings take effect.

THE COOKIES WE USE

SourceBuster JS

We use SourceBuster JS., a locally hosted web analysis service. SourceBuster uses a specific form of cookie, which is stored on your device and enables an analysis of your use of our website. The cookies set by SourceBuster for measurement are different for each visitor (i.e. there is not a single cookie ID that is used on all sites using SourceBuster). The information about your use of our website generated by the cookie is not transmitted to a third party. We use this information to analyze your use of our website in order to compile reports on website activities and provide additional services related to website and internet use. The IP address transmitted by your browser in the context of our use of SourceBuster is not merged with other data. The legal basis for the processing is your consent.

Google Analytics

We use Google Analytics, a web analysis service of Google. Google Analytics uses a specific form of cookie, which is stored on your device and enables an analysis of your use of our website. The cookies set by Google Analytics for measurement are different for each visitor (i.e. there is not a single Google Analytics cookie ID that is used on all sites using Google Analytics). The information about your use of our website generated by the cookie is generally transmitted to a Google server in the USA and stored there. 

Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data. In the configuration of Google Analytics, we ensured that Google receives this data as a processor and is therefore not allowed to use this data for its own purposes. 

In relation to the data transfer into the USA Google’s processing agreement for Google Analytics, can be read here. You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser following this link.

LiteSpeed

We use LiteSpeed’s services and their functional cookies to prevent cached pages. This in turn helps us to improve the speed and performance of our website. We have no knowledge and no possibility to influence the processing of personal information by LiteSpeed. For further information, please refer to LiteSpeed’s Privacy Policy. The legal basis for the processing is your consent.

Google Tag Manager

We also use Google Tag Manager. Google Tag Manager is a solution enabling us to administer website tags via an interface. Google Tag Manager itself, which implements the tags, is a cookie-free domain and does not record any personal data. However, the tool triggers other tags that may record your Personal Data. Google Tag Manager itself does not access this data. If you refuse Analytical/Performance and/ or Marketing & Social Media Cookies, Google Tag Manager remains in place. The legal basis for the processing is our legitimate interest.

HOW TO BLOCK COOKIES

If you want to block all cookies, you may be able to do this through the settings in your browser for each browser you use and each device you use to access the internet (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari). 

We also offer a Cookie Consent Tool when you first visit our website. This tool allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them. This permits you to make an informed decision about the cookies we use. You are free to accept or reject cookies, but note that after rejecting them, browsing our website might be less user-friendly and the relevant content might be affected.

HELP AND COMPLAINTS

If you have any questions about this policy or the information we hold about you, please contact us using our Contact Form.

CHANGES

The first version of this policy was issued on Friday, 25th of October, 2024, and is the current version. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date. 

Privacy Policy

Welcome to Pleasure Market! This Privacy Policy explains which Personal Data we collect from you via our website and shop at www.pleasuremarket.fun, what we use it for, when we delete it, and how your data is protected.

WHO IS THE DATA CONTROLLER?

A “data controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. In this sense, DC Management & Consultancy s.r.o. of Vojtěšská 211/6110 00 Nové Město, Czech Republic (“Pleasure Market”, “we”, “us”, “our”) is the data controller. If you have any questions about this policy or about data protection at Pleasure Market in general, you can reach us using our Contact Form.

WHY DO WE HAVE A PRIVACY POLICY?

We will only use your Personal Data in accordance with the applicable data protection laws, in particular Czech Republic’s Act. No. 110/2019 Coll. (“DPA”) and the EU’s General Data Protection Regulation (“GDPR”), and of course only as described in this Privacy Policy.

WHAT IS PERSONAL DATA?

Personal Data is information that makes it possible to identify a natural person. This includes in particular, your name, date of birth, address, telephone number, and e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.

WHAT IS PROCESSING?

“Processing” means and covers virtually any handling of data.

WHEN CAN WE PROCESS YOUR PERSONAL DATA?

All Personal Data that we obtain from you will only be processed for the purposes described in more detail below. In particular, we collect Personal Data only if:

• you have given your consent;
• the data is necessary for the fulfillment of a contract / pre-contractual measures;
• the data is necessary for the fulfillment of a legal obligation; or
• the data is necessary to protect the legitimate interests of our company and business.

We process and store your Personal Data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period exists (in particular commercial and tax law in accordance with the Czech Republic’s Commercial Law and Fiscal Code and others for up to 10 years. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

DATA TRANSFERS

In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing. In this respect, there are different recipient bodies and categories of recipients.

1. Internal

If necessary, we transfer your Personal Data within Plesure Market. Of course, we comply with the associated legal framework and ensure that your data is processed properly. Access to your Personal Data is only granted to authorized employees who need access to the data due to their job, e.g., to fulfill your order or to contact you in case of queries.

1. External bodies

Personal Data is transferred to our service providers and the specific brands that are offering their products on our website in the following instances:

• in the context of fulfilling your orders, shipping and delivery,
• to use marketing services and to advertise our products online,
• to communicate with you,
• to provide our website and shop, and 
• to state authorities and institutions as far as this is required or necessary.

We usually do not transfer Personal Data to countries outside the Czech Republic or the EEA. However, if we do, we ensure that processing of your Personal Data is governed by Processing Agreements that include Standard Contractual Clauses to ensure a high level of data protection.

SECURITY OF YOUR DATA

Our website is hosted on servers in the EEA. We employ appropriate security measures to help protect your Personal Data and guard against access by unauthorized persons. Data storage is on secure computers in a locked and certified data center and information is encrypted wherever possible. We undergo periodic reviews of our security policies and procedures to ensure that our systems are secure and protected. However, as the transmission of information via the Internet is not completely secure, we cannot guarantee the security of your information transmitted to our websites.

YOUR RIGHTS AND PRIVILEGES 

1. Privacy rights 

Under the DPA and GDPR, you can exercise the following rights:

• The right to access;
• The right to rectification;
• The right to erasure;
• The right to restrict processing;
• The right to object to processing;
• The right to data portability;

1. Update your information and withdraw your consent

If you believe that the information we hold about you is inaccurate or request its rectification, deletion, or object to its processing, please do so by contacting us.

1. Access Request 

In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.

1. Complaint to a supervisory authority

You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection. The Office for Personal Data Protection (www./uoou.gov.cz) (UOOU) is the relevant authority in the Czech Republic. We would, however, appreciate the chance to deal with your concerns before you approach the UOOU or any other supervisory authority.

1. What we do not do

• We do not request Personal Data from minors and children;
• We do not process Special Category Data without specific and expressly given consent;
• We do not use automated decision-making including profiling; and
• We do not sell your Personal Data.

PURPOSES OF USE OF PERSONAL DATA AND LEGAL BASIS 

1. Hosting 

The hosting service used by us for the purpose of operating our website is Active 24. In doing so Active 24, processes inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties, and visitors of our website and shop, on the basis of our legitimate interests in an efficient and secure provision of the website and services in conjunction with the provision of contractual services. 

1. Collection of access data and log files

We, or rather Active 24, collect data on every access to our website on the basis of our legitimate interest. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider. Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified.

1. Cookies 

For the processing of personal data using cookies and similar technologies on our website, please refer to our Cookie Policy. The legal basis for the use of cookies is our legitimate interest or your consent when you agree to the use of technically non-essential cookies as further explained in our Cookie Policy.

1. Cookie consent 

As set out in the Czech Republic’s Act No. 480/2004 Coll., on Certain Information Society Services (“ECA”) the Act No. 127/2005 Coll. on Electronic Communications (“Electronic Communications Act”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we need to obtain consent for the use of technically non-essential cookies. For this purpose, we use a cookie consent tool, to obtain your consent to the storage of cookies and to document this consent. When you enter our website, the following Personal Data is transferred to us via our cookie consent tool: i) Your consent(s) or revocation of your consent(s); ii) Your IP address; iii) Information about your browser; iv) Information about your device; v) Time of your visit to our website. The basis for processing is our legitimate interest and your consent.

1. Content Management System and eCommerce System

We use the open source Content Management System of WordPress.Org and the eCommerce plug-in WooCommerce by Automattic Inc to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to our website are transferred to our Active 24 server. The legal basis for this processing is our legitimate interest.

1. Analytics

For business reasons, we analyze the data we have on web and server traffic patterns, website interactions, browsing behavior etc. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarized and or anonymized values. For this purpose we use Google Analytics and SourceBuster JS. The legal basis is our legitimate interest and your consent. For further information, please refer to our Cookie Policy.

1. Contact options

We process and store the Personal Data provided in the contact enquiry solely for the purpose of processing and responding to your enquiry and contacting you. If you contact us, we will process the data you provide to respond to you and answer your questions and requests. In doing so, the principle of data economy and data avoidance is observed in that you only have to provide the data that we absolutely need from you in order to contact you. These are usually your first and last name, your email address, the topic selection and the message field itself. In addition, your IP address is processed out of technical necessity and for legal protection. The legal basis for processing is our legitimate interest, the provision or initiation of a contractual service, and your consent.

1. Shopping with us

We process your first name, last name, e-mail address, billing address, and shipping address for the delivery of your order and the data related to your contract with us to handle the contractual relationship. The legal basis for processing is the provision of a contractual service.

Where any Personal Data relates to a third party, you represent and warrant that the Personal Data is up-to-date, complete, and accurate and that you have obtained the third party’s prior consent for our collection, use, and disclosure of their Personal Data. 

1. Comments and contributions in our blog

When you leave comments in our blog, you may display certain Personal Data, share certain details, engage with others, exchange knowledge and insights, post and view relevant content. We need your email address to contact you if a third-party objects to your published content as being illegal. We reserve the right to delete comments if they are objected to by third parties as unlawful. The legal basis for processing is your consent.

1. User account

It is also possible for you to register for an account. For this purpose, you can choose a password together with your email address, both of which will enable you to log in more easily without having to enter your data again when you make a future purchase or to access your order history. We will hold your data for further orders as long as you have your account with us. 

1. Payment Data

To make a purchase, you may need to provide a valid payment method (e.g., credit card). Your payment information will be collected and processed by our authorized payment vendor Revolut. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. The legal basis for the provision of a payment system is the establishment and implementation of the contract.

1. Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our business, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are our legal obligations and our legitimate interest. 

1. Promotional use of your data

We use your data within the legally permissible scope for marketing purposes, e.g., to draw your attention to special promotions and discount offers. In addition, we may draw your attention to comparable offers by email, e.g., we may inform you about exclusive sales, promotions, or special events. The legal basis for processing is our legitimate interest. 

1. E-mail advertising with newsletter registration

If you register for our newsletter, we use the data required for this purpose or separately provided by you in order to send you our email newsletter on a regular basis on the basis of your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

1. Postal advertising 

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests.

HELP AND COMPLAINTS

If you have any questions about this policy or the information we hold about you, please contact us using our Contact Form.

CHANGES

The first version of this policy was issued on Friday, 25th of October, 2024, and is the current version. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date. 

Ultimo aggiornamento: 25/10/2024